Kaizen Group profile
Rebecca Carline
Practice & Standards Partner
Keeping Kaizen organised, compliant and running smoothly, with accuracy and high standards at the heart of everything I do.
About Me
I bring more than 35 years of experience across financial services, logistics, customer service and administration to my role at Kaizen Group.
I’m naturally organised and methodical, and I enjoy making sure everything is accurate, up to date and running as it should. I’m dependable, approachable and always willing to support others, whether that means helping a colleague, resolving an issue or simply making sure the right information is in the right place at the right time.
I take pride in working behind the scenes to create a positive and efficient environment for colleagues and clients alike.
What I Do at Kaizen
As Practice and Standards Partner, I support the smooth and efficient day to day running of the practice.
Working closely with colleagues across the business, I provide administrative and compliance support, maintain accurate client and practice records, and help ensure our internal processes are followed consistently and in line with professional and regulatory requirements.
My role involves keeping track of the detail, making sure tasks are completed accurately and helping to maintain consistent standards across the practice. A large part of my job is making sure nothing is overlooked, allowing the rest of the team to concentrate on delivering an excellent service to our clients.
Experience
I began my career with NatWest, where I spent 11 years in customer service and financial roles, including lending and working as a Chief Cashier. This gave me a strong foundation in financial processes, accuracy and customer service within a regulated environment.
I then spent 21 years with Bond International Tyres, coordinating deliveries across six UK warehouses, liaising with suppliers worldwide and supporting shipping, customs and finance processes.
My long service with both organisations reflects the loyalty, dependability and commitment I bring to every role.
Although my career has covered different sectors, the common thread has always been accuracy, organisation, customer service and supporting others. These experiences have strengthened my ability to manage competing priorities, maintain accurate records and keep complex processes running smoothly.
Quick Fire
What do you enjoy most about your job?
Supporting my colleagues and knowing that the work I do helps everything run smoothly.
Outside Kaizen?
Socialising with friends, dining out and planning my next holiday!
Unusual claim to fame?
I appeared on the TV-am breakfast show when I was 10 years old and told a very bad joke to the pop group A Flock of Seagulls.
Random celebrity encounter?
I have met Peter Andre three times and even joined him on stage!
Something colleagues quickly learn about you?
I live for today - life is too short!
Start a conversation
Ready to start a conversation?
Talk through the opportunity, challenge or next step.
Kaizen Group
Accreditations & partnerships
